Questions about ordering from us? Have a look at our order process to give you an idea about the order process.
Do you have any pieces that are ready made?
We have a few ready to wear pieces which can also be purchased via our Etsy store
I like the hat but not the colour / with that detail / size etc. Can I customize it?
With the exception of a few items most pieces can be made to your specification. This is our bespoke service where we create a totally unique piece. We work with you to match the colour of your piece to your outfit and can add particular detailing (pearls, crystals, feathers) or design something totally new for you. The turnaround time for the bespoke service is 3- 4 weeks depending on current work loads, but this will be communicated to you at the time of commissioning.
I'm local can I come and see you for a consultation?
Yes we love to meet our clients and prospective clients. Please contact us to make an appointment.
We’re also happy to travel for appointments by prior arrangement.
How long will it take to get my piece?
All our pieces are made to order, and usually take 2 to 3 weeks to make and send out in the post.
I need it sooner than the time specified. Is there a rush service?
If you need your piece in a hurry, we offer a rush service however this incurs additional costs. Please state when placing your order that you would like a rush service and we will advise on the cost. Once we’ve finished your piece we will e-mail you to let you know it’s on it's way.